A pathologist wrote that morale was low
in clinical laboratories, perhaps the lowest it had ever been. The
reply [Highlighted words by Pat L]:Date: Tue, 16 Aug
2016
From: "Blumberg, Neil" <address removed>
To: MEDLAB-L <address removed>
Subject: Re: Lab Blog and responses
I'm (obviously) in a large 800 or so bed
university hospital that is both a community hospital and a university
teaching hospital. As far as I can determine, the morale of medical
technologist staff is directly proportional to the degree to which the
supervisory technologists and laboratory directors (usually physicians)
work as a team, including the staff in the trenches in decision making
and policies.
If the staff feel
they are appreciated and an important part of the health care team, that
helps enormously. Of course, pay and parking are always issues :), but
my experience is that you have to create an adverse work environment to
discourage the idealism and professionalism that almost all medical
technologists bring to their work. The same dichotomy often exists in
other clinical settings such as physicians and nurses.
Our staff 'engagement'¯ ratings vary
enormously throughout the department, but the larger, more automated
laboratories are a little more problematic because the work doesn't
relate quite as directly and palpably to the individual patient. But
once again, there is no substitute for engaged, compassionate and
appreciative senior medical and technical leadership in creating a team¯
and 'all for one, one for all' environment. Knowing people's names is a
start, or so I'm told.Neil
Blumberg MD
Professor of Pathology & Laboratory Medicine
Vice-Chair for Laboratory Medicine
Director, Clinical Laboratories
Director, Transfusion Medicine
University of Rochester Medical Center
Rochester NY USA